With COVID-19 a major part of the hospitality industry was decimated. Entire teams becoming unemployed, small hotels filling for bankruptcy, larger hotels closing operations of certain regions, and a key element of the equation – guests do not even consider travelling at the moment. Or should we say - weren't considering?
Did you ever have to stay in the hotel without the opportunity to go out? Nevertheless, the reason, if you can’t go out it can become quite boring. What to do with the free time and how to use the time to your benefit?
What can a pet-friendly hotel offer to your pet? What to do when you need your pet looked after, but the hotel isn’t offering pet sitting services? How to ensure your pet is properly taken care of even when you need to leave them in the hotel?
Stress can be the root of many health problems, physical or mental. What are the ways employers are taking care of their workers' mental health and stress relief? How to take care of employees' well-being when they are on a business trip?
How to satisfy various types of guests and not to disappoint them even if their demands are contraindicatory? What can be the reason for a guest not to come again and how to change it? What can hotels gain by contracting a platform like RelaxID.com?
How to utilize technology in your business to the fullest? Many platforms and various apps appeared in recent years in order to help you to expand your business. How do they work? And what exactly can the app do for you?
What connects the most luxurious hotels in the world? Do you want to know how to provide the most luxurious experience for your guests? What benefits from the business point of view can you expect from offering wellness and spa experience in your hotel?
To run a successful hotel business, you constantly need to think about how to satisfy your guests and improve your hotel. Go to the link below and find out what to pay attention to in order to stay on-top.
What are the pros of having a spa experience in a hotel from the guests perspective? How and why to use the spa if the hotel offers it? And what to do if you want the experience but the hotel isn’t offering it?
Retention rate is a very important index for any hotel. What to do if it’s not as high as you would like it to be? Here you will find the best practises to improve your guests’experience and encourage them to come again.