Relaxid supplies hotels with a full range of wellness, health, and beauty services, gives access to a wider client segment and improves customer satisfaction.
How it works for hotels
1. Hotel gets approached by Relaxid managers or signs up. Due diligence is made, contracts signed and outlines of the cooperation established.
2. Hotel receives any needed equipment, accessories and marketing materials. And the staff gets short training on platform functionality.
3. Hotel is listed on the platform, and clients that have requested services for the specific city are informed. Hotel starts receiving bookings from RelaxID network.
How it works for providers
1. All service provider that applies to execute services in RelaxID goes through a meticulous HR and curating process before being allowed to perform any service.
2. Service providers are checked for: residence permit, self-employed or other legal status, and experience through CV, back trackable recommendation letters, and public Liability or indemnity insurance.
3. After the testing stage, all service providers get feedback and ratings from clients and hotels. Any negative feedback will result in the suspension and removal of the profile.
Partnering Hotels
Why Us
54%
Improvement in customer retention.
RelaxID service users are more likely to book the same Hotel when returning to the same city, versus the 19% market average rate.
48%
Improvement in customer satisfaction.
Hotel customers are happier with their choice if they have acess to a wider range of services
81%
Improvement in brand recognition.
Having a wider range of services relates customers to a full hospitality experience tailored for their needs.
63%
Improvement in hotel loyalty.
Customer habits shows us they look for specific brands where they have previously used RelaxID services in other cities.
*information gathered through clients surveys after using RelaxID concierge services
How many new room bookings Relaxid generates
Each service booked on Relaxid with more then 5 days notice counts as 1 new booking in hotel.
Numbers are based on rooms bookings per 100 rooms / year.
E.g: If in 1 year a Hotel with 200 rooms, has recieved 100 pre-booked Relaxid services, we count this below as 50 direct room bookings from Relaxid network.
E.g: If in 1 year a Hotel with 200 rooms, has recieved 100 pre-booked Relaxid services, we count this below as 50 direct room bookings from Relaxid network.
92
Berlin
25 hotels
78
Brussels
12 hotels
73
Amsterdam
11 hotels
81
Rome
34 hotels
92
Milan
14 hotels
92
Copenhagen
42 hotels
63
Madrid
23 hotels
58
Lisbon
12 hotels
57
Vilnius
28 hotels
83
Vienna
17 hotels
85
Munich
18 hotels
91
Warsaw
11 hotels
Who are our corporate clients?
Companies
We establish a relationship with big and small corporate clients that have a desire to offer something extra to their management when on business trips.Corporate Individuals
Managers that book services in different cities are offered premium accounts to access cheaper prices in services and hotels.Some of the brands who trust us:
Benefits for hotels
1. Increase your client segment by providing a wider range of services
2. Be a part of a 500,000 corporate customer network
3. Have an team of elite service providers serving your clients at no cost